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I special ordered a Goldtone long-neck banjo. I expected to pay full retail, but Sam Ash met the low price offered by on-line sellers in spite of the fact they had never stocked this particular item b. Efore and were not really familiar with it. Employees took the time and made several phone calls as well as doing some Internet research to insure I was getting exactly what I wanted. It was delayed a bit due to a factory shortage of one item, but that was not their fault. Great service, friendly and helpful employees, and a great product at a great price.

What else could one want? I definitely prefer Sam Ash over Guitar Center any day.

The customer service is much, much better. I go to Guitar Center when I feel like being completely ignored.

😆 The sales people at S.A. Ally very attentive, although I have been in the store a few times when one or two customers are hogging the attention of the one service member & it seems that there should be another employee there. Yesterday, however, the staff was great! Very attentive, helpful, talkative & friendly.

The store was relatively quiet & I got to spend quite a bit of time trying out pedals. Went in to trade some pedals to purchase a new pedal yesterday. I get in and the guy at the check in desk says he will assist me with the trade in process and purchase. As expected it takes time for t.

Hem to assess a price for the items I brought in and get manager approval. During that time around 50 minutes into the process the employee assisting me rudely decides to go help another patron at the store leaving me with no one find out the informatio n I asked or where my items are at this point. Shortly after, I ask another employee to find the original representa tive who was working on the transactio n with me. Finally an hour into this both the manager and the original employee helping me return to the counter and give me price for two of three items items I brought in. Bc Drivers License Learners Restrictions On Airlines there.

So I ask, what about the third guitar pedal. The employee then claims there is an volume dip when the pedal is on. I had tested before leaving the house so I know there is not an issue. Then I request that they test the pedal again in my presence this time. We go over to the amp and another employee goes to test it to verify that it may have been an mistake by the original employee who was helping me. As I thought, the pedal worked fine. Turns out that the original employee helping could barely play guitar and had zero knowledge of how the effect worked.

So after all of this, now 90 minutes into this I ask them to provide a price. They check and then low ball me.

I then correct them by informing them that the pedal is an ibanez/ maxon made so there original offer is incorrect and they must adjust as they did not provide fair offer. They refuse to do so and there manager was not much smarter than the original employee who helped me. After all of this, I decided to not trade in the effects I brought in do to their rude and ignorant staff. In addition, I tried buying a used keyboard there a couple months back but in that instance, they made me wait an hour due their employee who they claimed was the only person in the store who may know where they placed the item was at lunch.

Finally after waiting an hour they notify me that the item had sold some time back and claim they 'forgot' to update there reverb listing. There employees no nothing of the products they are selling and think they can be rude to their patrons. This store and it's employees give a bad name to the guitar industry and have no plans to enter or purchasing anything from them again. These people are shady.I was in to buy something my wife wanted. The price it rang up was different than how it was tagged.

The amount was not huge, but I made mention of it because wrong is wrong. The guy laughed out loud that I would make mention of it. He acted disgusted and said that he could call his manager over but it would probably take him a long time to come over.mea ning, do you really want to go to this much trouble over this amount of difference?

I told him to forget it.he gladly said Ok! Big attitude problem in this store. Will never go back and will warn others.w rong priced items can happen, but this jerks attitude will lose this place business.

Sam Ash Music Stores is the worst. I normally just go to Guitar Center, but I needed a keyboard and my friend says you should try Sam Ash. Tuesday I wanted a keyboard for the new office of The Free Ma. N, maybe use on stage or if someone was playing solo on our new patio.

I tried out the Korg LP 380 which is available everywhere (delivered ) for $850. I liked it, so I bought one. They said 'No problem, we will meet you out side with it'. So we are standing outside for about 20 minutes and we walk back in and the guys are like 'Oh, there you are. We don't have one of those actually, but you have several options'. They can order me a new one and I can pick it up.

I can take the floor model and when the new one arrives I can swap them out. So I go with option 2, because I wanted to have one to play while I waited for bidders last week. However the floor model is a slight disaster, it has a broken leg, scratches up and down the sides and a baseball size dent in the back of it, that actually breeches the hull. No big deal, they said the new one would be in Thursday or Friday. So I get a call today and the kid Alan says 'Hey, I was just checking to see how things were going with your new keyboard'.

I was like, 'Okay. Do you have the new one in?'

And he says 'Oh about that, you really should just stick with that one because if we have to order a new one it's going to cost you an extra $150' Keep in mind again, I paid full price that everyone else is selling it for delivered, without the hassle and the floor model is at least $400 worth of screwed up. So of course, I lose it on this kid, because he knows full well that wasn't part of the deal, and he also knew that he told me they would have it on Friday, you could hear it in his voice. What kind of stunt is this kid trying to pull? I had a feeling he was just a sheep being led to slaughter by someone above him. So I scream bloody murder at the kid and ask to talk to a manager. I get put on hold and the phone is picked up elsewhere and re transferre d twice before I finally hang up and call for the manager directly.

So I could tell this guy (the manager Daniel) was aware of the situation and asked him about the piano, he says to just disregard what the kid said. He said he would give me $25 off the floor model? Then he says he did order it and he will call me on Tuesday with a tracking number. Mimaki Jf 1631 Manual.

That's weird because I own 3 businesses and I know that if you had ordered the piano you would have a tracking number. It's freaking 2017 we all know how this works. So you guys never ordered the piano, was it your scam all along to try to get some old lady to stick with your broken floor model? Anyway, I went on to say that it would be happier if I didn't know this was all an elaborate lie, if the manager would just have admitted the mistake and that they would make it right. That's when he said.

What if I told you we didn't order it on Tuesday. It was a mistake'.. Okay, thanks for finally getting to the truth. But see, now that proves it, the manager knows it wasn't ordered, he knows it was their mistake but instead of being straight about it he sends some lamb to slaughter to call and tell me if I wanted a new one it would be $150 or I could stay with the old broken floor model and basically keep my mouth shut. What a douche bag, and what kind of manager is that?

Then it was like 'Well I can get you a tracking number Tuesday'. You know what. Just give me my money.